 |
Introducing CIEB Team Member |
| Krista Cottone Account Manager, Colorado, Nevada, Texas, Pennsylvania and Canada Contact Information: |
|
Krista Cottone began her role as a Client Manager for CIGNA International Expatriate Benefits (CIEB) in 2006 and is responsible for maintaining excellent service delivery objectives and administering her clients’ health benefit programs. She currently serves many of CIEB’s largest and most prestigious multi-national accounts in the Western United States and Canada. |
|
Calling All Email Addresses
CIEB is dedicated to providing a positive experience to our clients. One way we can do that is by communicating with our clients’ employees and their dependents directly. Valid subscriber e-mail addresses allow CIEB to administer our client's benefits plans more efficiently and enhances our customer service capabilities. Electronic communications are ideally conducted via our CIGNA Envoy web portal, which provides our subscribers with all of the benefits and services of our website, eliminates manual input by our eligibility department, and increases contact information accuracy. Collection of valid subscriber e-mail addresses and an increased utilization of CIGNA Envoy are also part of a CIGNA-wide “go green” initiative. If your employees would like to participate in our email address initiative, please contact your eligibility analyst.
Podcasts Now Available in Multiple Languages
CIEB offers podcasts to expatriates on a range of topics, and now they’re available in seven languages including English, Spanish, French, German, Swiss-German, Chinese, and Japanese. Multilingual podcasts are one more way that CIEB is demonstrating its commitment to its international customers.
Ken Vaughan, senior vice president of Global Sales, Client Management, and Marketing at CIEB says, “While some may say that the language of our business is English, we argue that the language of health care is universal. As with all of our services, our multilingual podcasts are designed to help address our customers’ needs, regardless of their home country or where they do business.”
On the Expatriate Tools and Resources page, the following podcasts are available in multiple languages:
- How Can I Prepare for my International Assignment?
- What’s Next now that I’m on Assignment?
- CIGNA Envoy
- CIEB’s International Clinical Team
- Online Expert Medical Second Opinion Services Through the eCleveland Clinic
- United States Health Care Glossary of Terms
On the Employer Tools and Resources page, the following podcasts are available in multiple languages:
- CIGNA Envoy
- Clinical Resources
- Online Expert Medical Second Opinions from the eCleveland Clinic
To read the entire news article, please visit the CIGNA Newsroom.
DISCLAIMER: “CIGNA” refers to CIGNA Corporation and/or its subsidiaries and affiliates. CIGNA International and CIGNA International Expatriate Benefits (“CIEB”) refer to these subsidiaries and affiliates. Products and services are provided by these subsidiaries, affiliates and other contracted companies and not by CIGNA Corporation. “CIGNA” is a registered service mark.
References to non-partnered organizations or companies, and/or their products, processes or services, do not necessarily constitute an endorsement or warranty thereof.
CIEB’s web-based tools, such as CIGNA Envoy®, are available for informational purposes only. CIEB’s web tools are not intended to be a substitute for proper medical care provided by a physician. This material is provided for informational purposes only. It is believed accurate as of the date of publication and is subject to change. Such material should not be relied upon as legal, medical, or tax advice. As always, we recommend that you consult with your independent legal, medical, and/or tax advisors. Products and services may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law.
Copyright 2010 CIGNA Corporation.