CIGNA Envoy: Share Your Experience
We've heard feedback from many of you regarding CIGNA EnvoySM, CIEB's new web portal designed with members, employers, and providers in mind. CIGNA Envoy is unique in that it has a single sign in solution that only requires the user to remember one ID and password in order to gain access to online tools, claims history, explanation of benefits, and provider directories. To the extent that our competitors do not have a single step process, CIEB is one step ahead. Learn more about CIGNA Envoy at www.cignaenvoy.com/media/intro/index.html.
Some comments we received include:
'The new site is highly customizable relative to specific clients - logos, special messages, highlighting specific forms/functions, etc.'
'Thank you for the overview of the new CIEB website, CIGNA Envoy. The new website is very impressive.'
Please visit www.CIGNAenvoy.com and tell us about your experience at CIEBMarketing@CIGNA.com.
CIEB's Clinical Team: A Readily Available Resource for your Employees
CIEB employs dedicated international medical directors and nurses with vast international experience. The mission of CIEB's Clinical Team is to ensure quality access to healthcare, in the right place, at the right time. Navigating through an unfamiliar healthcare system can be complicated. If your expatriates have questions before they leave on assignment, or they have a medical emergency while away, CIEB's Clinical Team is an invaluable resource. Not only will they simplify the process of getting quality care, but their dedication to our members means they will work with every participant in the process, internal and external, to ensure satisfaction. The Clinical Team has access to modern resources, and maintains global relationships that enable them to facilitate medical evacuations, coordinate second opinions, conduct member outreach, assist with routine care, and provide medical case management.
CIEB's world-class Clinical Team often works with expatriates or their dependents that have chronic conditions during the pre-departure stages. The team can assist members in locating specialists or determining whether they can obtain their medications in their country of assignment. The team will follow through until your members' medical matters have been resolved. They even oversee the clinical intervention provided by International SOS, the world's leading provider of emergency response and support services, to ensure that our members receive quality care.
While the Clinical Team works extensively with members that require pre-departure assistance, they also provide members with access to quality care while on assignment. Routine medical needs that members often take for granted can be complicated while living outside of the home-country. The Clinical Team is available to facilitate care for our members and also to direct members to our network of preferred providers where they can receive discounts or cashless services. For more information on the many services that CIEB's Clinical Team provides, listen to the podcast that can be found at www.cignaexpats.com/employer_resources/podcast.html.
DISCLAIMER: 'CIGNA' refers to any one of the underwriting companies owned directly or indirectly by CIGNA Corporation and/or its subsidiaries and affiliates. Products and services are provided by these subsidiaries, affiliates and other contracted companies and not by CIGNA Corporation. . 'CIGNA' is a registered service mark. 'CIGNA International,' 'CIGNA International HealthCare Benefits,' and 'CIGNA International Expatriate Benefits' are also service marks.
This is not a contract. This announcement is for informational purposes only. The information provided herein is believed accurate as of the date of publication, and is subject to change. Products and services may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law. For the full details of any product offering, please contact your CIEB Sales or Client Management representative.
CIEB's web-based tools, such as CIGNA EnvoySM, are available for informational purposes only. They do not constitute medical advice. CIEB's web tools are not intended to be a substitute for proper medical care provided by a physician and not intended as a means for self-diagnosis. CIGNA Envoy is a service mark of CIGNA Corporation.
Any reference to other organizations or companies and/or their products or services, including their Internet sites, is not an endorsement or warranty of the services, information, or products provided by them, nor should a reference to other organizations be construed as their endorsement or warranty of CIEB's products or services. All trademarks (registered and unregistered) and service marks are the property of their respective owners.
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