April 2009

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CIEB Expands the Provider Network in Malaysia

CIGNA International Expatriate Benefits (CIEB) expanded its network in Malaysia to include 60 new doctors and hospitals, growing its already extensive network. CIEB offers access to a network of more than 90,000 global health care providers, delivering unprecedented access to care worldwide.

The network in Malaysia is part of CIGNALinks®, CIEB's specialized solution to health care coverage for expatriates living and working in countries where government regulations or tax implications may affect benefit and health care offerings. CIGNALinks® provides members access to health care and the added benefit of cost savings through alliances with local insurers.

To further assist members, the Malaysian network offers a direct pay option, providing members with the convenience of cashless settlements of claims. The providers are strategically located in areas with a high concentration of members, such as the capital city Kuala Lumpur, to further facilitate access to health care.

Plans are currently underway to expand the network to at least 100 additional Malaysian clinics. As a carrier with one of the broadest international provider networks, CIEB's ongoing strategy is to continuously expand the access to care and offer a growing selection of direct pay providers, delivering value to the more than 300,000 members currently covered by CIEB.


CIEB Reacts to Earthquake

Earlier this month, an earthquake struck L'Aquila, Italy, 60 miles north of Rome. CIGNA International Expatriate Benefits (CIEB) assessed the developments related to the earthquake, which has tragically taken the lives of many, and injured more than 1,500. CIEB is committed to helping our members in impacted areas receive the care and services they need during this difficult time.

CIEB and our global emergency assistance provider, International SOS®, have no reports of members or clients impacted by the earthquake at this time. We are closely monitoring calls into our International Service Centers and will remain in contact with International SOS®. If necessary, our medical directors and clinical team will monitor the medical progress of any injured members.

We added an emergency alert to our website to inform members of the services available to them. Our International Service Centers are prepared to respond to calls from members impacted by the earthquake and are able, in conjunction with our medical team and International SOS®, to assist with requests for:

If you have questions or concerns, please contact your client manager or a CIEB International Service Center at 800.441.2668. Members may contact us internationally using the country's AT&T access code plus 1.800.441.2668 or may call collect at 302.797.3100.

Introducing Four New Podcasts

CIEB aims to keep employers and brokers informed on the changing landscape of international benefits. Earlier this month CIEB introduced four new podcasts on CIEB's employer and broker site, www.cignaexpats.com.

See below for a quick description of each and visit the website to listen.

Regulatory Compliance

Learn how CIEB's health plans comply with applicable domestic and international laws, while meeting your needs for comprehensive insurance coverage for your employees.

Cleveland Clinic

Hear about CIEB's alliance with the reputable Cleveland Clinic, which allows members to remotely and efficiently provide the reassurance that comes from an expert second opinion.

Pandemic Preparedness

Listen to CIEB's plans for potential pandemics and how we can help our clients become better equipped to deal with a possible disease outbreak.

Short Term Abroad

Find out the details behind our Global Health Advantage: Short Term Abroad program specifically designed for employers of short-term expatriates seeking affordable, comprehensive coverage.

Click here to hear these and many other podcasts.

DISCLAIMER: 'CIGNA' refers to any one of the underwriting companies owned directly or indirectly by CIGNA Corporation and/or its subsidiaries and affiliates. Products and services are provided by these subsidiaries, affiliates and other contracted companies and not by CIGNA Corporation. .'CIGNA' is a registered service mark. 'CIGNA International,' 'CIGNA International HealthCare Benefits,' and 'CIGNA International Expatriate Benefits' are also service marks.

This is not a contract. This announcement is for informational purposes only. The information provided herein is believed accurate as of the date of publication, and is subject to change. Products and services may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law. For the full details of any product offering, please contact your CIEB Sales or Client Management representative.

CIEB's web-based tools, such as CIGNA EnvoySM, are available for informational purposes only. They do not constitute medical advice. CIEB's web tools are not intended to be a substitute for proper medical care provided by a physician and not intended as a means for self-diagnosis. CIGNA Envoy is a service mark of CIGNA Corporation.

Any reference to other organizations or companies and/or their products or services, including their Internet sites, is not an endorsement or warranty of the services, information, or products provided by them, nor should a reference to other organizations be construed as their endorsement or warranty of CIEB's products or services. All trademarks (registered and unregistered) and service marks are the property of their respective owners.

Copyright 2009.